Privacy
Policy:
Thank you for visiting the website www.travelnation.co.in.
The Privacy Policy is applicable to the website 'www.travelnation.co.in'.
This privacy statement also does not apply to the websites of our business
partners, corporate affiliates or to any other third parties, even if their
websites are linked to www.travelnation.co.in Website. We recommend you review the
privacy statements of the other parties with whom you interact.
For the purposes of this privacy policy, "corporate
affiliates" means any entity or joint venture that is wholly or partially
owned or controlled by Travelnation. "Business partners" means
any subcontractor, vendor or other entity with whom we have an ongoing business
relationship to provide products, services, or information.
The following terms governs the collection, use and protection of your
Personal Information by the Website. This Privacy Policy shall be applicable to
users or customers who purchases any product or services from the Website or
visits the Website. By visiting and/ or using the Website you have agreed to
the following Privacy Policy.
Introduction part:
As a registered member of the Website and/or as a visitor (if applicable
and as the case may be), you will be entitled to savings and benefits on
airfares, hotel reservations, holiday packages and car rentals, among other
travel services. In addition, look forward to receiving monthly newsletters and
exclusive promotions offering special deals.
That's why we've provided this Privacy Policy, which sets forth our
policies regarding the collection, use and protection of the Personal
Information of those using or visiting the Website.
Personal Information
Personal Information means and includes all information that can be
linked to a specific individual or to identify any individual, such as name,
address, mailing address, telephone number, e-mail address, credit card number,
cardholder name, expiration date, information about the travel, bookings,
co-passengers, and any and all details that may be requested while any
customers visits or uses the website
When you browse the Website, www.travelnation.co.in may collect information
regarding the domain and host from which you access the Internet, the Internet
Protocol address of the computer or Internet Service Provider you are using,
and anonymous site statistical data. The Website uses cookie and tracking
technology depending on the features offered. Personal Information will not be
collected via cookies and other tracking technology; however, if you previously
provided personally identifiable information, cookies may be tied to such
information. Aggregate cookie and tracking information may be shared with third
parties.
We encourage you to review our Privacy Policy, and become familiar with
it, but you should know that we do not sell or rent our customers' Personal
Information to third parties.
Please note that we review our Privacy Policy from time to time, and we
may make periodic changes to the policy in connection with that review.
Therefore, you may wish to bookmark this page and/or periodically review this
page to make sure you have the latest version. Regardless of later updates, we
will abide by the privacy practices described to you in this Privacy Policy at
the time you provided us with your Personal Information.
This Privacy Policy explains the following:
§ When browsing our Website, you are not required to provide any
Personal Information unless and until you choose to make any purchase or sign
up for one of our e-mail newsletters or other services as described below:
Making a Purchase
In order to purchase travel and/or related services through our Website,
you must provide us with certain Personal Information such as your name, credit
card number and expiration date, credit card billing address, telephone number,
e - mail address and the name or names of the person(s) traveling (if not you).
We may also ask you for other Personal Information, such as your frequent
traveller numbers. We require this information to process, fulfil and confirm
your reservations and transactions and keep you informed of each transaction's
status. If you are making a reservation for one or more travellers other than
yourself, you must confirm and represent that each of these other travellers
have agreed, in advance, that you may disclose their Personal Information to
us.
Member Registration
If you choose to become a registered member of Website, you must provide
your name, address, telephone number, e-mail address, a unique login name,
password, and password validation, and a password hint to help you remember
your password. This information is collected on the registration form for
several reasons including but not limited to:
· Personal
identification
· To complete air,
hotel, car, and other reservations
· To allow us to contact
you for customer service purposes, if required
· To make product or
other improvements to our site. In addition, we need your e - mail address to
confirm your new member registration and each reservation you transact on our
Website. As a Website member you will also occasionally receive updates from us
about fare sales in your area, special offers, new travelnation services,
and other noteworthy items. However, you may choose at any time to no longer
receive these types of e - mail messages. Please see our Opt - Out Policy
described below for details.
Member Profile
As a Website member, you can choose to complete your online profile by
providing us with travel preferences, frequent - traveller or affinity numbers,
credit card billing information, paper ticket delivery address, and other
Personal Information. This information is primarily used to assist you in
making reservations quickly without having to type in the same information
repeatedly.
Online Surveys
Travelnation values opinions and comments from members, so we
frequently conduct online surveys. Participation in these surveys is entirely
optional. Typically, the information is aggregated, and used to make
improvements to the Website and its services and to develop appealing content,
features and promotions for Website members. Survey participants are
unidentified unless otherwise stated in the survey.
Promotions & Draws
Travelnation frequently sponsors promotions and draws to give
Website members the opportunity to win great travel and travel - related
prizes. Information collected by us for such activities may include contact
information and survey questions. We use contact information to notify contest
winners and survey information to develop promotions and product improvements
to the Website.
Automatic Logging of Session Data
We automatically log generic information about your computer's
connection to the Internet, which we call "session data", that is
anonymous and not linked to any Personal Information. Session data consists of
things such as IP address, operating system and type of browser software being
used and the activities conducted by the user while on the Website. An IP
address is a number that lets computers attached to the internet, such as our
web servers, know where to send data back to the user, such as the pages of the
Website the user wishes to view. We collect session data because it helps us
analyse such things as what items visitors are likely to click on most, the way
visitors are clicking through the Website, how many visitors are surfing to
various pages on the Website, how long visitors to the Website are staying and
how often they are visiting. It also helps us diagnose problems with our
servers and lets us better administer our systems. Although such information
does not identify any visitor personally, it is possible to determine from an
IP address a visitor's Internet Service Provider (ISP), and the approximate
geographic location of his or her point of connectivity.
Cookies
"Cookies" are small pieces of information that are stored by
your browser on your computer's hard drive. There are many myths circulating
about cookies, but you should know that cookies are only read by the server
that placed them, and are unable to do such things as run programs on your
computer, plant viruses or harvest your Personal Information. The use of
cookies is very common on the Internet and Travelnation's use of cookies
is similar to that of such Websites as Expedia and Orbitz, as well as Yahoo!,
and other reputable online companies.
First and foremost, you can rest assured that no personally identifiable
information ("PII") about you (e.g., name, address, etc.) is gathered
or stored in the cookies placed by the Website and, as a result, none can be
passed on to any third parties.
Cookies allow us to serve you better and more efficiently, and to
personalize your experience at our Website. www.travelnation.co.in uses cookies to
personalize your experience on the Website, and with respect to advertisements.
As to the former, these types of cookies allow you to log in without having to
type your log - in name each time (only your password is needed. We may also
use such cookies to display an advertisement to you while you are on the
Website or to send you a "Best Day to Buy" email (or similar emails -
assuming you have not opted out of receiving such emails) focusing on
destinations in which we think you might be interested. None of this
information is passed to any third party, and is used solely by us to provide
you with a better user experience on the Website.
A cookie may also be placed by our advertising server. Such cookies are
used only for purposes of tracking the effectiveness of advertising served by
us on our Website and no PII is gathered from you by the use of these cookies,
nor is this information shared with any third parties. Similarly, a cookie may
be placed by our third - party advertising companies or advertisement providers
or servers. These companies may use aggregated statistics about your visits to
this and other websites in order to provide advertisements about travel -
related goods and services that you may be interested in or any goods and
services of potential interest to you. The information they collect does not
include your PII.
Other
From time to time we may add or enhance services available on the
Website. To the extent these services are provided, and used by you, we will
use the information you provide to facilitate the service requested. i.e. to
say if you email us with a question, we will use your email address, name,
nature of the question, etc. to respond to your question. We may also store
such information to assist us in making the Website easier to use.
§ Sharing of your Personal Information
When you reserve or purchase travel services through the Website, we
must provide certain of your Personal Information to the airline, hotel, car -
rental agency, travel agency or other involved third party to enable the
successful fulfilment of your travel arrangements. However, we do not sell or
rent individual customer names or other Personal Information to third parties
except sharing of such information with our alliance partners or vendors who
are engaged by us for providing various promotional and other benefits to our
customers from time to time basis their booking history with us. We use non -
personally identifiable information in aggregate form to build higher quality,
more useful online services by performing statistical analysis of the collective
characteristics and behaviour of our customers and visitors, and by measuring
demographics and interests regarding specific areas of the Website. We may
provide anonymous statistical information based on this data to suppliers,
advertisers, affiliates and other current and potential Business partners. We
may also use such aggregate data to inform these third parties as to the number
of people who have seen and clicked on links to their websites. Occasionally, Travelnation will hire a third party to act on our behalf for projects such as market -
research surveys and contest - entry processing and will provide information to
these third parties specifically for use in connection with these projects. The
information we provide to such third parties, alliance partners, or vendors are
to be used solely for completing the specific project, and the usage of that
information will be in compliance with the TRAI regulations.
§ Opt-out of receiving our promotional e-mails
At any time, you may unsubscribe from our Real Deals, Insider, or other
newsletter or similar services through the "My Account" link. As a
member or promotion/sweepstakes entrant, you will occasionally receive e-mail
updates from us about fare sales in your area, special offers, new travelnation services, and other noteworthy items. We hope you will find these updates
interesting and informative. Of course, if you would rather not receive them,
please click on the "unsubscribe" link or follow the instructions in
each e - mail message or send us an email support@travelnation.co.in. Travelnation reserves the right to limit membership to those who will accept e - mails.
Members will be notified via e - mail prior to any actions taken.
§ Safeguards to protect your Personal Information
All payments on the Website are VeriSign SSL secured. This means all
Personal Information you provide on the Website is transmitted using SSL
(Secure Socket Layer) encryption. SSL is a proven coding system that lets your
browser automatically encrypt, or scramble, data before you send it to us. The
same process happens when you make travel purchases on the Website.
§ Other privacy information
Website contains links to other websites. Please note that when you
click on one of these links, you are entering another website for which Travelnation has no responsibility. We encourage you to read the privacy statements of all
such sites as their policies may be materially different from this Privacy
Policy. Of course, you are solely responsible for maintaining the secrecy of
your passwords, and your Website membership account information. Please be very
careful, responsible, and alert with this information, especially whenever
you're online.
In addition to the circumstances described above, Travelnation may
disclose the Website member information if required to do so by law, court
order, as requested by other government or law enforcement authority, or in the
good faith belief that disclosure is otherwise necessary or advisable
including, without limitation, to protect the rights or properties of travelnation or any or all of its affiliates, associates, employees, directors or officers
or when we have reason to believe that disclosing the information is necessary
to identify, contact or bring legal action against someone who may be causing
interference with our rights or properties, whether intentionally or otherwise,
or when anyone else could be harmed by such activities. In addition, needless
to mention that, if Travelnation or substantially all of its assets are
acquired, our customer information will most likely also be transferred in
connection with such acquisition
You may always submit concerns regarding our Privacy Statement or our
privacy practices via email to support@travelnation.co.in. Please reference the
privacy policy in your subject line. Travelnation will attempt to respond
to all reasonable concerns or inquiries as soon as possible.